Since the coronavirus we are all having to communicate with our service users by phone or video call rather than face to face which is difficult for SU’s with hearing loss. This is an excellent 40 minute video for health and social care providers on improving hearing access.

https://www.ideasforears.org.uk/education-and-training/video-resources/

Tips on hearing and communicating with people wearing masks

https://www.ideasforears.org.uk/blog/face-masks-and-communication/

Using video communication with a hearing loss.

https://www.ideasforears.org.uk/blog/subtitles-for-video-calls/